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We are passionate about challenging the chronic injustice of the one in seven people across the world who live without a proper home.  Our mission is to help those who live on the streets; those who have lost their homes due to war and disasters; and those who simply cannot afford to live where they need to. Everything we do is focused on understanding what works and getting solutions to the people who need them most.

As just one organisation operating across the entire planet, we know our staff and board of trustees can never be as diverse as the multiplicity of people we serve, but we are on a journey that aims to bring us closer. We’re building an organisation and a work culture where difference is valued; where the views and insights of the growing network of people around the world we work with enhance and enrich what we do, and ultimately make us more successful at achieving our mission.

What we are doing about it

  • Commitment to improvement – In our 2019 – 2021 strategy we committed to improving diversity. We have agreed to increase diversity on the board, and introduced a ratchet so that diversity will not decrease again in the future.  All staff and trustees have received diversity training. Our commitment to increasing our diversity will be published on our website and reflected in our delivery plans with a set of clear actionable steps. We will ensure that our website and social media reflect this commitment.
  • A good employer – We will update and commit to annual diversity monitoring. We will strengthen our recruitment process in line with good practice. We will commit to regular diversity training for all staff (at least once a year). We will investigate a range of diversity accreditation schemes and consider how they could help us continue to strengthen our work.
  • Improving how we work with others – As a global charity we will take a range of actions to more effectively develop our approach to diversity and inclusion through our partnerships and the work we deliver. We will take active steps to improve our diversity and improve the impact of our programme delivery. We will increase our accountability and our understanding by building on the diverse nature of our networks to improve our work by actively involving them in shaping our work and actively seeking feedback.
  • Investors in diversity In 2021, our approach was recognised by the National Centre for Diversity and we received the  ‘Investors in Diversity Award’ for small charities.

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