The Roma are one of Europe’s most disadvantaged communities, often living in poor, unsafe housing with limited access to clean water, jobs, education, or public services. In Serbia, many Roma live in informal settlements and face deep social and economic exclusion.
This project aims to improve the living conditions of Roma families while helping them better integrate into society. It focuses on improving housing, sanitation, education, and employment. A key part of the project is its “dweller-driven” model, which encourages families to take the lead in upgrading their own homes with support from local partners. Materials, training, and legal advice are provided, while families contribute labor and recycled materials.
From 2008 to 2012, the project improved housing for 3,000 people in 13 settlements and helped 630 children with education. In its next phase, it is expanding to reach 19,000 Roma in nine municipalities. The project has already improved water, sanitation, and electricity access for hundreds of households. Children’s school attendance has increased, and job training and legal support have helped many Roma find work or resolve documentation issues.
Funded mainly by Swiss donors and churches, with support from local governments and families themselves, the project is designed to be sustainable. It encourages shared responsibility and builds long-term skills in communities.
What sets this project apart is its focus on partnership and inclusion. Rather than just building houses, it tackles the broader social and economic barriers Roma face. The model has been recognized internationally and is now being adapted in other regions of Serbia and beyond. It shows how involving communities in upgrading efforts can lead to lasting, meaningful change.


Download Case Study PDF